PRIVACY POLICY

By using our website, you agree to the terms outlined below in our Website Privacy Policy. At Top-Tier Answering Solutions, we take your privacy seriously. Rest assured, we do not sell or share your contact information outside the Company, except when required by law.

We adhere to Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), including the CSA Model Code, to ensure the protection of your personal data. Personal information refers to any details that can identify an individual, such as name, address, gender, age, and identification numbers.

COOKIES

We use cookies, like many websites, to gather information about your visit and preferences. Cookies help us remember your settings and improve your experience. You can disable cookies in your browser settings, though this may limit access to some features of our website. We also use GoHighLevel for marketing automation.

CONSENT

By providing your personal information to us, you are giving your consent for its collection, use, and disclosure as outlined in this Website Privacy Policy.

INFORMATION WE COLLECT

We collect information you provide when you interact with us, such as when you contact us, register, participate in contests, subscribe to newsletters, or respond to communications. This may include your name, email address, phone number, and mailing address. You may also visit our site anonymously without providing personal information. Any information collected is used for marketing purposes and is not shared outside the Company unless required by law. Additionally, we may collect data such as your IP address through services like Google Analytics, Facebook, Instagram, Twitter, TikTok, LinkedIn, and GoHighLevel.

HOW WE USE THE COLLECTED INFORMATION

We use your information to deliver content and services tailored to your interests, improve customer service, run promotions, and send surveys or newsletters. Your personal information is only used for the purposes for which it was collected, unless we receive your consent to use it for other purposes.

PROTECTING YOUR INFORMATION

We ensure your personal data is protected through secure networks and limited access to those who need it to provide services. A variety of security measures are in place to safeguard your information.

SHARING YOUR INFORMATION

We only share your information as required by law or to protect our rights and enforce our policies. Non-personal data may be accessible to marketing providers like Google and Facebook, as well as our web service providers.

RETAINING YOUR INFORMATION

We retain your information only as long as necessary to fulfill the purposes for which it was collected, as outlined in this Website Privacy Policy.

OPT-OUT

You may opt-out of receiving communications from us by using the options provided in our messages. Please note that we may retain transaction information for record-keeping and to provide services related to previous interactions.

LINKS TO THIRD-PARTY SITES

Our website may include links to third-party sites, such as our partners or resources of interest. These sites have their own privacy policies, and we recommend reviewing them before providing any personal information.

CHANGES TO OUR PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted here, with the most recent update made on Nov 6, 2024.

CONTACT US

If you have any questions or concerns about our Privacy Policy, please email us at [email protected]. We’re here to help and welcome your feedback.